SUPPORT
Support
SoundTrip is not yet open to the public. First testers will receive a direct support and feedback path in their TestFlight invitation.
Last updated: July 16, 2026Getting help now
Join the first test on the website. Once invited, include device model, iOS version, article source, and approximate time of the issue. Never send model API keys, passwords, or full paywalled text.
Common issues
If parsing fails, paste text you are entitled to process. If an enhanced version fails, the original should remain playable. Deleting an article also starts deletion of associated audio.
Before App Store release
This page will add a verified support email, version number, service status, and deletion request path. SoundTrip will not submit for public review without them.